Shipping Policy

We ship wash-down supplies from Jacksonville, Florida. All orders and prices are in USD.

Processing time

Orders are typically prepared within 1–2 business days. You will receive a confirmation email at each step once tracking is available.

Rates and free shipping

• Standard shipping is a flat $7 within the contiguous United States.
• Orders of $55 or more qualify for free standard shipping.
• Delivery to other regions, and any applicable duties or taxes, are calculated based on destination. The customer is responsible for import duties where they apply.

Delivery estimates

Estimated transit time for standard shipping within the contiguous U.S. is 3–7 business days after dispatch. Estimates are not guarantees and may vary with carrier conditions.

Address accuracy

Please double-check your shipping address at checkout. We cannot reroute a package once it has left our facility, and re-delivery for an incorrect address may incur additional cost.

Questions

Email support@rivercityplumb.shop or call +1 7763629065. Our address is 4609 Trout River Blvd, Jacksonville, FL 32208, USA.